Make your worklife smoother and more productive with EpS: Simply Successful

What do you mean by Great Customer Service, anyway?

This summer I dropped my 14 year off at Brewster Academy in Wolfboro, NH for a week of overnight soccer camp. Last year, I did the same, but at a different camp.
The experiential difference was shocking. 
Brewster had an "easy breezy" check in process. Everyone was calm, friendly, and eager to help. The room was clean, fresh and comfortable. We were given an agenda, and the kids could even be updated by text message when needed by the directorship. Last year, at the other camp, we were walking around in circles after spending LOTS of time in a long line. The fee for both camps was similar.
How do you stand out? Are you a "Brewster Academy" (where we will return!) or are you....something else, perhaps less organized and ready with a "back end office" less organized than you'd like?
EVERNOTE - yes, the "note taking app", can, believe it or not, get that "back end office" cleaned up so you are able to shine. I'll show a privileged few just how on Sept. 8, 2016. See "how to sign up" in the right margin. There are about 12 seats, and it's nearly free, so register soon if you wish to rise above your peers.

Yours in productivity,

- Carol Williams

How can Evernote help me in my business?

Get started now...before the lunch and learn!
Start digitizing your file cabinet. Create a New Notebook for each client, then start saving PDFs, documents, notes from client conversations, etc., to specific client notebooks and tag them accordingly. You can even onboard new clients at their office or at conferences.


This info is always at your fingertips, regardless of what device you have, or, if you are online or offline. Search capability is second to none. You can even search by geography (ie, where you created the note in the first place).

People don't resist change. They resist being changed.
-Peter Senge

Want More?

  • Schedule a complimentary 40 minute discovery session here.
  • Did someone forward you this newsletter? You can get your own subscription here.
  • Have any questions, comments or concern? Leave a note to Carol.

Upcoming Events

September 8, 2016: Public Event
"Evernote for the Small Business Owner"
Lunch and Learn Workshop at Greater Concord Chamber of Commerce -Conference Room
49 South Main Street, Suite 104
Concord, NH 
Cost: $10 and includes lunch
Register now as there are only 12 slots total:

  • Scroll to 9/8/16
  • Select Tab for Members or Non members (Greater Concord Chamber)
  • Follow the directions to pay


September 22, 2016: Private Event
"May the Power be with You"
Morning Speaker for the NH Leadership Conference of SHRM (Society for Human Resource Professionals)
Holiday Inn, Concord, NH
October 5, 2016: 1-2 pm Eastern: Public Event
"Where did the Time Go? 5 Ways to Accomplish a Lot More in A Day" (Live Webinar through
For 50% off your registration fee:

Register online:

Call: 866-352-9539

Discount code: Z6337487

Priority code: 15999

Now booking your event for late fall 2016 and 2017.
Contact EpS booking agent, Heidi Reslow:

Recent Event Photos:

PMI NH: July 2016 (Project Management Institute)

"The Hidden Productivity Gremlins in all of us and How to Defeat Them"


Project Management Institute



REPA NH: August 2016 (Residential Energy Professional Organization) August 2016

"Productivity for the Energy Entrepreneur"

Productivity for the Energy Entrepreneur



Have you downloaded your free 7 steps to success yet?

click here

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Copyright © 2016 EpS - Efficient Productivity Systems

Carol Williams
Efficient Productivity Systems