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Information You Can Use
Dear Carol,
Recently, I had the true pleasure of presenting one of my signature talks, “4 Ways to Produce More While Staying Sane” to a fine group of Human Resource Professionals at the Granite State HR conference in Manchester, New Hampshire.
Here’s a snippet of a workshop I gave to the VT Recreation and Parks Department: click here
One issue that everyone related to – loud and clear- was the apparent disconnect between “saying no” (i.e. not being interrupted) and providing excellent customer service. Read more here.
Yours in productivity, - Carol Williams
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